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Faqs

Please continue to monitor your WCCCD email and the college’s website for the latest updates.  You may also  want to consider signing up for our text alert system through Web-Gate.  We will share any new announcements through these channels.

1. When will classes resume?

2020 Fall Semester classes will begin Monday, August 24, 2020.

2. How will classes be held?

2020 Fall Semester classes will be held in both classroom (face-to-face) and distance learning (online) formats.

3. How do I tell which classes are face-to-face and which are online?

Classes conducted through Distance Learning (online) are listed in Web-Gate under Virtual Courses Campus.

4. Who do I contact if I have questions about using Distance Learning?

You may call Distance Learning at (313) 496-2684 or email distancelearning@wcccd.edu for assistance. (Response within 24 hours, Monday through Friday, 8:30 a.m. – 5:00 p.m.)  

5. Will the HESI test be required at this time?

The HESI test requirement is waived for Fall 2020.

6. What number can students refer to for questions about financial aid?

Students who have concerns or questions regarding their financial aid may call the WCCCD Student Success Hotline for Financial Aid at 313-496-2865 for direct assistance.  Please note that privacy guidelines prevent us from providing direct assistance to individual financial aid questions or concerns via social media channels.

 

7. What number can students refer to for questions about any other student service?

Students who have concerns or questions regarding a student service, may call the WCCCD Student Success Hotline at 313-496-2634 for assistance.  (Please leave your name, phone number, student A number, and a brief message and you will receive a response within 24 hours.)

8. What resources are available to help students succeed?

The Student Success Tool Kit is a comprehensive listing of learning support resources available for students: http://www.wcccd.edu/students/pdfs/Student_Success_ToolKit_FINALA.pdf

The Student Success Center is a one-stop-center that offers one-on-one assistance to help students plan for and achieve their academic and career goals in a supportive environment.  The center offers a number of programs, resources, and services to all students.  Visit their website http://www.wcccd.edu/students/pp_student_Success.html for a complete listing.

 

9. What are the service hours for the campuses?

WCCCD campuses are open to the public Monday through Thursday, from 9:00 a.m. to 5:00 p.m.  All employees, vendors, students, and guests are required to wear a face covering (mask), follow social distancing protocols, pass a health screening questionnaire, and wash their hands upon entry. 

10. What are the hours for the Bookstore?

Online orders and walk-up window service available at the following Bookstore locations for Summer 2020 semester:

  • Downriver Campus: 9:00 am to 3:00 pm, Monday-Thursday
  • Downtown Campus: 9:00 am to 3:00 pm, Monday–Thursday
  • Northwest Campus: 9:30 am to 2:30 pm, Monday–Thursday

Please visit the website at https://www.bkstr.com/wcccdstore/store-hours for up-to-date information.

 

11. How can I find information about campus events?

Please check the WCCCD website, Web-Gate and the college’s official social media for information regarding campus events.

12. Am I required to wear a face covering?
Yes.  Face coverings over the nose and mouth, such as a face mask, are required at all times when in any WCCCD indoor public space in accordance with the Governor’s Executive Order 2020-147.
13. What should I do if I feel sick?

You should stay home. If you are at WCCCD, you should make arrangements to return home immediately. If the symptoms are severe, you should seek medical attention.

 

*All Library services are available online operating 24/7.
 
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