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Summer 2018 Academic Schedule

Summer 2018 Continuing Education Schedule

Summer 2018 Kids Programs

June to August - Youth Public Safety Career Exploration Day

June - Language Institute Workshops at Downtown Campus

June 18 to 22 - Camp 911

June 21 - Summer Movie Fest: The Lego Movie

June 22 - Tied up in Knotts

June 22 - Summer Safety Fair

June 25 to 29 - JA Finance Park Simulation Financial Literacy Camp

June 26 to 28 - National Wild Life Boy Scout Merit Badge

July 3 to 31 - Home Brewing at Ted Scott Campus

July 10 to 12 - Boy Scouts of America

July 12 - Summer Movie Fest: Disney's Zootopia

July 16 to 20 - Camp Infinity

July 19 - Summer Movie Fest: The Black Panther

July 25 & 26 - Horticulture Boy Scouts Merit Badge

September 15 - All About the Arts: Storm

PHI THETA KAPPA Application

Join a Student Organization!

Commercial Driver's License (CDL-A) Training

Detroit Opportunity Youth Collaborative Program

Service Desk

Welcome to the Information Technology
Technical Helpdesk!

The Helpdesk Team consists of technology professionals who have an assortment of technical skills to address the various types of support requests received on a daily basis.  Service offerings range from software to hardware services, including application installations, desktop support, email and account activations.

The team supports the District Office, five campuses and Mary Ellen Stempfle University Center location throughout the Metro Detroit area.  Technical specialists are strategically placed within each location of the District to ensure timely and efficient support services to our end-users. 

Support Services

There are two avenues to request technical support:

  1. Click Here to open a trouble-ticket.
  2. Dial 313-496-2666 to reach the Service Desk.  (If you Do Not have access to a working computer, a trouble-ticket will be opened for you).

Trouble-Ticket Priorities

Three mitigating factors are used as a guide to rate the priority of any given problem:

  1. Magnitude:  Problem impacts all or a significant percentage of users and there is no work-around solution.
  2. Importance:  Problem interferes with classroom instruction, is a mission critical business function, or involves potential loss of mission critical information.
  3. Time criticality:  Activity or event is already in progress and cannot be recovered or rescheduled, immediate action could eliminate or mitigate the problem, and the condition/problem will persist until resolved.
Staff/Faculty Resources
Help Desk Demo
Student Resources
FAQs

Note:  Put wcccd\ in front of your username, (e.g. wcccd\smith1), when accessing the staff/faculty links.

 
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