| Facilities –Consists of building interiors, exteriors, and equipment that is not working properly or needs repair.
Two Categories of Facilities
- Preventative Maintenance is scheduled work performed on the mechanical, electrical and structural portions of our facilities. Work is scheduled on a periodic basis and includes cleaning, painting, inspecting and adjusting buildings and grounds systems to prevent failure and problems. Building occupants can assist by reporting any deficiences or defects directly to the Physical Plant and Maintenance office in the Central Administration Building.
- Corrective maintenance is the repair or replacement of defective or malfunctioning components.
Improvements and Upgrades - additions or upgrades to existing equipment that does not fall under regularly scheduled maintenance.
What building components and equipment will the Facilities Department repair? The Physical Plant and Facilities Department is budgeted to provide basic maintenance, repair and operational functions to enhance the District's physical environment. The Physical Plant and Facilities Department will repair building components that were originally furnished and part of the initial construction or was added later as a part of an approved capital expenditure. The Physical Plant and Facilities staff will repair equipment if it was originally installed with the building and if it would stay with the building in the event that the department using the equipment moved.
Items the Physical Plant will not repair? The Physical Plant is not staffed, equipped or authorized to repair computers, telephones, furniture (desk, chairs or file cabinets,) personal or educational equipment.
Maintenance or Renovation- What's the difference? Anything that extends or changes the Physical Plant is a renovation; for example, the addition of a new electrical outlet would be considered a renovation. The repair of an existing electrical outlet would be considered maintenance.
Types of Work Service Request
Facilities Service Request
The first type of service request is one that is within the scope of the mission of the department. Normally, these are requests that concern the maintenance and upkeep of the campus facilities and grounds. When work is needed to maintain the campus, a facilities work order request is all that is necessary.
Space Alteration/Special Service Request
Projects outside the scope of the mission of the department or college. A space (office, classroom, lab, etc) a building component or an exterior location might need to be modified to meet these needs.
How to Submit a Work Order -Generally, request for maintenance and repairs take precedence over requests for alterations and improvement. All work order requests received by The Physical Plant and Facilities department are assigned a priority based on the following criteria:
- Priority One: Emergency
- Priority Two: Urgent
- Priority Three: Routine
- Scheduled Maintenance
Send all work order requests to the Administrative Assistant via e-mail at aspear1@wcccd.edu. Employees can access the work order form by going into Microsoft Outlook (All Public Folders). Each department in the District Office must identify a person that will submit work orders to the Physical Plant and Facilities department via e-mail. The Campus President or Vice Chancellor’s approval must accompany all work orders and be listed as the requestor before submitting.
Click here for the Work Order Form.
Any key or lock problems should be referred to the Physical Plant and Facilities department by filling out a work order request and submitting the form to the department for review. Our department is responsible for issuing keys, repair, and replacement of locks at all Wayne County Community College District buildings and maintaining a record of all keys issued. In the event your key has been lost or stolen, you must notify the Campus Safety Department to fill out the proper forms in order to receive a replacement. You may exchange a non-functioning or broken key to the Physical Plant and Facilities department in the District Office. Employees are to return all parts of the key. At the end of your term of employment or a change in assignment, return your key directly to the Physical Plant and Facilities department in the District office. The duplicating of keys is prohibited.
The Physical Plant and Facilities department processes over 70, 000 work orders per year. The objective is to address all work orders immediately upon receipt.
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