WCCCD Learning Resouce Center User Satisfaction Survey
Please rate the following statements about your experience with the Learning Resource Center (Library)
IN MY EXPERIENCE, THE LIBRARY STAFF
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
provides prompt service
provides effective individual attention
is professional
is competent
is helpful
is knowledgeable
is friendly
IN MY EXPERIENCE, THE LIBRARY
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
provides a user-friendly climate
provides new learning opportunities
provides adequate equipment & technology
has sufficient collections of materials
has ample space for different learning needs
provides convenient library hours
has visually appealing facilities & materials
has a useful website & online resources
Your overall experience regarding the library
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Your library patron status is
Traditional Student
Online Student
Faculty/Staff
Community Member
On average, you use the WCCCD library
2 or more times a week
once a week
once every 2-3 weeks
once a month
once a semester
Which WCCCD campus library do you use most often?
Downtown
Downriver
Eastern
Northwest
Western
In what capacity have you used the WCCCD library for: (circle all that apply)
Class assignments/ research/study
Personal business
Work
A place to go before/after classes
Computer access
Other
Please provide suggestions regarding how we can improve our library services
Your feedback helps us provide better services to you. Thank you!
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