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April 20 - Earth Day 2024

April 24 - True Colors Virtual Workshops

April 24 - Diversity & Inclusion: Arab American Heritage Month

April 25 & more - The Birth of a Business Workshop Series

National Anthem Auditions for Commencement

Apply for Summer Study Abroad to Morocco by April 29

Through April 26 - Art Gallery: Mandisa Smith

Through April 26 - Allen Park Student Art Show

April 30 - Student Orientation Virtual Workshops

May - Diversity & Inclusion: Asian and Pacific Islanders Heritage Month

May - Diversity & Inclusion: Jewish American Heritage Month

May 2 - Student Art Exhibit at Downriver Campus

May 4 - First Ladies of Song: Helen Welch

May 11 - Mark Nizer: Expect the Impossible 4D

Pre-Graduation Photo Days

2024-2025 Scholarship Application Deadline June 28, 2024

Register as a Guest Student at WCCCD

WCCCD Chancellor Dr. Curtis L. Ivery Receives 2024 University of Arkansas "Distinguished Career in Education Award"

Commencement Class Meeting Schedule

Special Recognition Award Application

May 20 - PTK Election of Officers

June 8 - Commencement Information

June 19 - Degree Works Virtual Workshops

September 21 - Public Safety Open House

Celebrating A Tradition of Transitioning from Students to Practitioners

Physical Therapist Assistant Program Information

Student Beta Beta Beta (TriBeta) Application

Wildcats Basketball 2023-2024 Schedule

BRAINFUSE Online Tutoring Information

Brainfuse JobNow

MI CHRON: Dedicated To my Grandmother

Commercial Driver's License (CDL-A) Training

National Student Clearinghouse e-Transcript

Dental Hygiene Clinic at Northwest Campus

Free COVID-19 Vaccination & Testing Clinics

Earn as you Learn Pharmacy Technology Program

Student Assistance Program

Coronavirus Reporting Hotline

Learning Resource Center Online Resources & Services

Food Bank Donations

Join Student Executive Council

Learning Resource Centers (LRC) and Local Library Partnerships

Help Desk

Welcome to the Information Technology
Technical Helpdesk!

The Helpdesk Team consists of technology professionals who have an assortment of technical skills to address the various types of support requests received on a daily basis.  Service offerings range from software to hardware services, including application installations, desktop support, email and account activations.

The team supports the District Office, five campuses and Mary Ellen Stempfle University Center location throughout the Metro Detroit area.  Technical specialists are strategically placed within each location of the District to ensure timely and efficient support services to our end-users. 

Support Services

There are two avenues to request technical support:

  1. Click Here to open a trouble-ticket.
  2. Dial 313-496-2666 to reach the Service Desk.  (If you Do Not have access to a working computer, a trouble-ticket will be opened for you).

Trouble-Ticket Priorities

Three mitigating factors are used as a guide to rate the priority of any given problem:

  1. Magnitude:  Problem impacts all or a significant percentage of users and there is no work-around solution.
  2. Importance:  Problem interferes with classroom instruction, is a mission critical business function, or involves potential loss of mission critical information.
  3. Time criticality:  Activity or event is already in progress and cannot be recovered or rescheduled, immediate action could eliminate or mitigate the problem, and the condition/problem will persist until resolved.
Faculty FAQs
Student FAQs

 

 
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