Live Online Courses

Live Online courses are delivered through web-based software in real-time. The instructor presents each class online using slides, audio, and chat. The students log in online from home, the office, or on-campus during the scheduled course meeting time. Instructors may hold class sessions in a computer lab until the students are comfortable with the software.

FAQs

Information Technology Department recommends the latest version of Firefox for running Blackboard learning system.  Other browser versions should be considered the “minimum” version.   However for the most feature rich experience we recommend Firefox and Chrome in that order.

Should have at least a 128K connection. Faster speeds are recommended for viewing media-rich content. Viewing video or Application Sharing during LIVE courses requires at least 128K. Wireless connections may be unstable and are not recommended.

Minimum of 32 MB of RAM. 128 MB or larger RAM is recommended for optimal audio and video performance.

Latest version of MS Windows operating system.

Full duplex sound card. Headset with microphone is recommended for full participation in LIVE courses.

Must be turned off or configured to accept LIVE applet. Disable or exit any firewall program before joining Live session.

Disable pop-up blocker or configure to allow pop-ups for the LIVE session.

Disable or exit any Instant Messaging service.

Disable or exit any audio-related programs such as CD player, Windows Media Player, and others during the LIVE session.

Collaborate Support and Resources:
Portal Website for Support
Direct Phone Number: North America: 1877.382.229
Email: BBCollaboratesupport@blackboard.com

If your Internet connection is lost for any period of time you will be disconnected from your LIVE session. In order to re-enter your class, simply login again.

It is common for a wireless connection to boot you out of LIO.

When one is interested in replaying a recorded session, simply login and enter the Room Archive you want.